Effective Date: July 29, 2026 · Last Updated: July 29, 2026
Valdor Design and Build LLC, doing business as Valdor Design & Build ("Valdor," "we," "us," or "our"), is a design-build firm specializing in kitchen, bath and custom-space remodeling in Northern Virginia. This Privacy Policy explains what personal information we collect through our website, forms, phone calls and text messages, how we use it, who we share it with, and the choices you have.
By using our website or submitting a form, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit your information.
When you request a consultation, call us, text us or contact us in any way, we may collect:
When you visit our website we may automatically collect standard technical data, including IP address, browser type and version, device type, operating system, referring URL, pages visited, time on page, and marketing attribution parameters (such as UTM tags) present in the link you arrived through.
We may receive your information from advertising and lead platforms (for example Google, Meta or a home-services directory) when you submit an inquiry there, and from service providers who help us verify or enrich contact details.
We use the information we collect to:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We only send text messages to people who have given us express written consent. You may opt in by checking the SMS consent box on a form on our website, by giving verbal or written consent during a call, consultation or contract signing, or by texting us first at (571) 520-9572. Consent to receive text messages is never a condition of purchasing any product or service from us.
Consultation confirmations and reminders, scheduling and site-visit coordination, proposal and estimate follow-up, project status updates, and — where you have separately consented to marketing — occasional promotional messages about our services.
Message frequency varies based on your project stage and your interactions with us. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
You can opt out at any time by replying STOP to any message from us. We will send one confirmation message and then stop sending texts to that number. To rejoin, sign up again or text START. For assistance, reply HELP, email sales@valdordb.com, or call (571) 520-9572.
You must be 18 years of age or older to opt in to receive text messages from Valdor Design & Build.
Our full SMS program terms — including program description, opt-out keywords and carrier disclaimers — are set out in our Terms of Service.
We do not sell your personal information. We share personal information only in the following limited circumstances:
As stated in Section 4, text messaging originator opt-in data and consent are excluded from all of the sharing categories above and are never shared with third parties or affiliates for marketing or promotional purposes.
Our website uses cookies and similar technologies to make the site work, remember your preferences, understand how visitors use the site, and measure the performance of our advertising. This may include analytics and advertising tools operated by third parties such as Google and Meta.
Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect parts of the site. Where required, we will honor browser-level opt-out preference signals such as Global Privacy Control (GPC).
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
We keep personal information only as long as necessary for the purposes described in this policy — including completing your project, honoring warranties, and meeting legal, tax, licensing and insurance obligations — after which we delete or de-identify it. Records of SMS opt-in and opt-out are retained as required to demonstrate compliance.
Depending on where you live, you may have the right to:
Virginia residents have these rights under the Virginia Consumer Data Protection Act (VCDPA). To exercise any right, email sales@valdordb.com or call (571) 520-9572. We will verify your request and respond within the timeframe required by law. If we deny your request, you may appeal by replying to our response; we will inform you of the outcome and of your right to contact the Virginia Attorney General.
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
Our website may link to third-party sites we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. Please review their policies before providing information.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be posted on this page. Continued use of our website or services after an update constitutes acceptance of the revised policy.
Questions about this policy or your personal information:
Valdor Design and Build LLC
4118 Mangalore Dr · Annandale, VA 22003
Phone: (571) 520-9572
Email: sales@valdordb.com
Hours: Monday – Friday · 8am – 6pm ET